YSC 8K · Contact

Talk to us.

Setup trouble, firmware questions, distribution or press — pick a channel below. Before you write: most connection questions are already answered in Setup.

01 CHANNELS
Official Channel

Discord Community

Our only official contact channel for now: setup help, firmware questions, distribution and press — all answered here, in Chinese and English. Firmware betas and curve presets are shared here first.

Official Site

ysc8k.com

Product pages, downloads and the authorized dealer list all live on this domain. If it is not on ysc8k.com, it is not us.

www.ysc8k.com
RESPONSE TIME Workday messages are answered within 24 hours; the Discord community is usually faster. Check Setup → FAQ first — driver detection, cable order and firmware lamp states are all covered there. Discord is currently our only official contact channel — support, business and dealer inquiries all go through the community.